We have an immediate opening for a highly motivated customer service representative with experience in the health care industry. The shift we are hiring for is Monday - Friday from 9:00am - 5:30pm. Requirements: · Customer service/help desk experience · Ability to communicate clearly and professionally, both written and verbal · Must have a pleasant, patient, and friendly attitude · Must be a team player with a strong work ethic · Good problem solving and fact finding skills · Attention to detail · Good keyboarding skills (>40 wpm preferred) · Good working knowledge of MS Office programs · Willing to learn and adapt to change · Excellent punctuality and attendance · Good time management skills Preference will be given to candidates with · National Pharmacy Tech Certification · Bilingual in Spanish/English: Speaking, Reading, and Writing · Background in pharmacy/medical insurance and claims processing